The latest information on Smiths City's response to COVID-19 (Coronavirus): What we're doing and what you can expect from us
Thanks for your patience and kindness. We’re processing orders as fast as we can but please note there may be some delays.
Kiwis, our HUGE collective effort has got us to our next massive milestone: Alert Level 1. And we all know what that means...a BIG step closer to life as we know it.
Our stores are open and our teams are ready and waiting to bring you all the things you love about shopping in-store at your local Smiths City.
We can't wait to see you again really soon.
If you have an outstanding order that you made pre-lockdown, we're prioritising the delivery or collection of your order. You’ll hear from us directly when we’re able to reschedule delivery or collection of your order.
Thanks so much for your support and patience during this difficult time.
Contact us about your order > (Remember to have your order number handy)
Caring for our customers and our teams is at the heart of everything we do - it's what our Smiths City Finance Fair Play Promise is all about. The circumstances following the COVID-19 (coronavirus) pandemic has made this more important than ever.
If you're a Smiths City Finance customer and you have a question or need a hand with your account, our Credit team is available to support you.
Our dedicated Smiths City Commercial team are on hand to continue supporting your business and commercial needs.
If you're a Smiths City Commercial customer and you need a hand with quotes or sales, reach out to your Smiths City Commercial representative.
Our whole range is back online! Shop online from the comfort and safety of your home 24/7 and choose delivery or free Click & Collect.